Your destination is declared a Do Not Travel zone while you’re on your trip

If you're travelling and one of your destinations is declared a Do Not Travel Zone, here's what to do.

 

What to do

 
  1. Contact the Australian embassy

     

    If you’re on your trip and DFAT unexpectedly changes the alert level for your current location or a future destination to a ‘Do Not Travel’ zone, contact the nearest Australian embassy, diplomatic or consular mission for advice on the best course of action. Visit their website at smartraveller.gov.au for up-to-date information.

    If you need help with who to call, contact our Emergency Assistance team on +61 2 9234 3113 or +61 2 8256 1513.


  2. Monitor advice in the local media and follow instructions from local authorities


  3. Rearrange your bookings

     

    As soon as you know that any pre-booked or pre-paid travel arrangements will be affected, you must try to reschedule them or make alternative arrangements. If you don’t act immediately, we may either not pay your claim or reduce how much we pay for any additional Extra trip costs that arise as a result of your delay.


  4. Provide receipts for expenses incurred

 

Last Updated: Jan 11, 2018 12:36PM AEDT

Contact Us

Talk to us

From Australia 1300 787 376

Emergencies

Call +61 2 9234 3113

4b5d9e865e73d92a5c14cac8d2b2fe8c@suresave.desk-mail.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete