On 16 November 2015, SureSave released an updated Supplementary Product Disclosure Statement (SPDS) to include an updated Duty of Disclosure. Additionally, the Travel Service Provider insolvency list is now available online for agents and customers.
What does this mean for you?
We recommend you order new SPDS wraps (Effective 16 Nov) to replace your existing SPDS stock online at Brochures and Forms
We regularly update the Travel Service Provider insolvency list
which is now available online.
How does this affect my saved quotes?
Saved quotes are valid for 31 days. Therefore, when we update the Combined FSG and PDS (including Policy Wording)
on our Agent Console it affects customers who currently have a saved quote in the system for this short period of time. We need to ensure the customer confirms they have read the updated version of the Combined FSG and PDS (including Policy Wording). Therefore, a notification comes up at purchase and you will need to click back to TAB 2 Options and accept the terms and conditions before purchase.